Key Responsibilities
Executive & Administrative Support ● Manage and respond to client email inquiries ● Coordinate client bookings and scheduling ● Send intake forms, documentation, and onboarding materials ● Ensure all client communication is professional and error-free ● Maintain organization across calendars, inboxes, and workflows ● Follow established SOPs and internal processes Social Media & Communication Monitoring ● Monitor Instagram and social media DMs for inquiries
● Respond to basic customer messages and comments ● Escalate important opportunities or high-profile inquiries ● Ensure no inbound communication is missed
Shopify & E-Commerce Support ● Upload products and images to Shopify ● Format and publish product listings ● Add product descriptions and organize backend content ● Maintain accuracy and consistency across the website
Education Business Support ● Track student enrollments and participation ● Maintain spreadsheets and records ● Send login credentials and course access information ● Respond to student inquiries and administrative questions
Requirements
● Excellent written English and grammar ● Strong attention to detail ● Highly organized and reliable ● Comfortable managing multiple priorities ● Ability to follow systems and processes independently ● Professional communication style ● Experience with: ○ Gmail / email management ○ Google Sheets or Excel ○ Shopify (basic backend experience preferred) ○ Administrative support / EA tasks
Preferred Qualifications
● Experience supporting founders or entrepreneurs ● Experience in beauty, hair, wellness, or personal branding industries ● Familiarity with social media management tools and platforms ● Previous remote assistant or operations support experience
Ideal Candidate
This role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every task is completed accurately and on time.
Key Responsibilities
Executive & Administrative Support ● Manage and respond to client email inquiries ● Coordinate client bookings and scheduling ● Send intake forms, documentation, and onboarding materials ● Ensure all client communication is professional and error-free ● Maintain organization across calendars, inboxes, and workflows ● Follow established SOPs and internal processes Social Media & Communication Monitoring ● Monitor Instagram and social media DMs for inquiries
● Respond to basic customer messages and comments ● Escalate important opportunities or high-profile inquiries ● Ensure no inbound communication is missed
Shopify & E-Commerce Support ● Upload products and images to Shopify ● Format and publish product listings ● Add product descriptions and organize backend content ● Maintain accuracy and consistency across the website
Education Business Support ● Track student enrollments and participation ● Maintain spreadsheets and records ● Send login credentials and course access information ● Respond to student inquiries and administrative questions
Requirements
● Excellent written English and grammar ● Strong attention to detail ● Highly organized and reliable ● Comfortable managing multiple priorities ● Ability to follow systems and processes independently ● Professional communication style ● Experience with: ○ Gmail / email management ○ Google Sheets or Excel ○ Shopify (basic backend experience preferred) ○ Administrative support / EA tasks
Preferred Qualifications
● Experience supporting founders or entrepreneurs ● Experience in beauty, hair, wellness, or personal branding industries ● Familiarity with social media management tools and platforms ● Previous remote assistant or operations support experience
Ideal Candidate
This role is best suited for someone proactive, dependable, and detail-oriented who enjoys keeping operations organized behind the scenes. The ideal person is comfortable working independently, communicating professionally, and ensuring every task is completed accurately and on time.