Payment Risk & Anti-Fraud Specialist

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GR8_TECH builds B2B iGaming platforms for operators who play to lead. We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions. With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos. Our ambition drives us. Our people make it real. If you’re a challenger in spirit and a champion in action — join us. WHY THIS ROLE EXISTS: This role exists to protect our financial flows and optimize payment health in real time. You’ll help us minimize fraud exposure and operational friction by owning end-to-end payment processing analysis, deposit/withdrawal risk decisions, and transaction monitoring. WHAT YOU’LL DRIVE: Risk Analysis & Transactional Decision-Making - Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors. - Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure. - Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations. Operational Execution & Case Management - Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods. - Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities. - Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions. System Optimization & Feedback - Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues. - Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups. - Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness. Stakeholder & Cross-Team Collaboration - Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams. - Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required. WHAT MAKES YOU A GR8 FIT: Must-have: - 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce). - Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure. - Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments. - Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact. - Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure. - Clear cross-team communication skills to explain complex risk rationale concisely. - Upper-Intermediate English level for clear, structured cross-team communication and audit documentation. - Readiness to work in a rotating shift schedule, including night shifts. Nice-to-have: - Experience working with alternative payment methods (APMs) and crypto payment rails across different regions. - Understanding of basic SQL or advanced Excel/data tools for quick pattern searching. - Prior experience dealing with payment service providers (PSPs) and acquiring banks directly. WHY YOU’LL LOVE WORKING HERE: Benefits Cafeteria — annual budget you allocate to: Sports • Medical • Mental health • Home office • Languages. Work-life & support - Paid maternity/paternity leave + monthly childcare allowance. - 20+ vacation days, unlimited sick leave, emergency time off. - Remote-first + tech support + coworking compensation. - Team events (online/offline/offsite). - Learning culture with internal courses + growth programs. OUR CULTURE & CORE VALUES: GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back. FUELLED BY TRUST: we’re open, honest, and have each other’s backs. OWN YOUR GAME: we take initiative and own what we do. ACCELER8: we move fast, focus smart, and keep it simple. CHALLENGE ACCEPTED: we grow through challenges and stay curious. BULLETPROOF: we’re resilient, ready, and always have a plan.