Analyst - Service Desk

MRO Corp · Himalayas12 days ago

1 · Can you apply from United States?

Not open

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2 · What reaches you

Pay not listed

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3 · How you get paid

Unknown — ask the company

How often

Unknown

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First money

Unknown

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4 · Your working hours

Not stated

The ad doesn’t say which hours. Ask the company.

5 · Trust

Himalayas · found 26 Sep 2026

Listing from Himalayas

No one should ask you to pay to work.

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They ask for

Experience not statedNo degreeMicrosoft BookingsMicrosoft TeamsGenesysJira Service Management

Full description

Shown as posted, in English

Provide 1:1 remote support to users during their scheduled migration sessions. Follow a step-by-step migration process using a proprietary tool (training will be provided). Use Microsoft Bookings to manage user appointment scheduling and maintain an efficient workflow. Offer live migration support via phone using provided US outbound calling solutions (Microsoft Teams or Genesys). Perform basic troubleshooting and escalation as needed. Log activity, migration status, and any issues via Jira Service Management (JSM). Assist in tracking and reporting on daily migration progress. Collaborate with other technicians and the project lead to continuously improve efficiency and user experience. Originally posted on Himalayas

Full description

Shown as posted, in English